Privacy Policy for Sakina Home Massage & Spa
At Sakina Home Massage & Spa, we prioritize the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and offerings. By using our website and services, you consent to the practices described in this policy.
Information We Collect
We collect various types of information from users to ensure that we can provide you with the best possible service:
Personal Information: When you book a service or contact us, we may collect personal details such as your name, email address, phone number, and delivery address.
Health Information: For specific services, we may ask you to provide relevant health-related details (e.g., allergies, medical conditions).
Payment Information: We use secure third-party payment gateways to process your payments, and your payment details are handled by those services.
Non-Personal Information: We may collect non-identifiable data such as your IP address, device information, and browsing patterns through cookies for analytics and marketing purposes.
How We Use Your Information
We use the collected information to improve your experience and deliver our services:
To Provide Services: To process bookings and provide the massage services you request.
Communication: To send confirmations, appointment reminders, and promotional offers (which you can opt-out of at any time).
Website Improvement: To analyze how visitors interact with our website to improve its functionality and content.
Marketing: To send occasional newsletters, offers, and updates related to our services (you may opt out of this at any time).
Data Protection and Security
We take the security of your data seriously:
Encryption: We use SSL encryption to protect your personal data during transmission.
Access Control: We limit access to your personal information to authorized personnel only.
Retention: We only retain your data as long as necessary for business and legal purposes.
Third-Party Services
We may share your personal data with third-party service providers, including:
Payment Processors: We use secure third-party services to process payments.
Marketing Services: We may share data with email marketing services to send you promotions and updates.
These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance user experience and for analytics purposes:
Essential Cookies: Necessary for the basic functioning of the website.
Performance Cookies: Help us track website performance and improve functionality.
Targeting Cookies: Used to deliver targeted advertisements and content based on your preferences.
You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct any inaccurate information.
Deletion: Request the deletion of your personal data, where applicable.
Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.
Children’s Privacy
Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will update the “Last Revised” date at the top of this page. Please review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@sakinahomespa.com
Phone: +971 55 909 8300
Address: 39W6+H5C Liwan 2 Park – Dubai